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Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies) (The Morgan Kaufmann Series in Interactive Technologies) :: 1558609237
Description
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The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.
Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account.
·Explains how to create usable products that are still original, creative, and unique
·A valuable resource for designers, developers, project managersanyone in a position where their work comes in direct contact with the end user.
·Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively
·Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its usersEditorial Descriptions are usually submitted by the manufacturers, publishers and authors. Contact us if you are one of them, and wish to change the above description. |
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Author: Guest
This is a book I recommend to my corporate clients who want to go beyond standard usability testing in order to create customer-centered organizations. Written in clear and helpful language, this book provides a thorough how-to for a variety of observational research methods. A tremendous resource for novice to advanced human-centered designers and product teams.
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Author: Guest
I have thoroughly enjoyed reading this book cover to cover. It goes into as much detail as you need to get started and points you to other resources if you want to go deeper into any one subject. This really is a must read for any one who wants to get involved or has been invloved for years in developing better products for end users.
It seems that any book from the Adaptive Path team is an excellent resource and only adds to their leadership in this field. Well done Mike and thanks for making my job easier.
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Author: Guest
Extremely informative and a pleasure to read, I highly recommend this book. Somehow Mike Kuniavsky has managed to capture all the useful information of an academic text on User Observation techniques without the typical dry and boring tone. Every important observation technique is covered and covered well. I can flip the book to a chapter on a technique I have never used, read it, and feel confident that I can employ that technique.
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Author: Guest
Kuniavsky provides a clear guide to evaluating user behavior and use patterns and then gives insight on balancing what users do and what site owners would like them to do. The subtext is a clear passion for creating scenarios that leave users confident and creators satisfied. That leads to successful interactions, be they commerce or information driven. A must read for all professional designers, information architects, strategists, developers, and other professionals, if only to remind teams how the work they're doing will be digested. This book deepened my understanding of how to evaluate the way sites -- or really anything -- is used and interpreted and offers practical methods on attaining and measuring data to tweak and refine my work.
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Author: Guest
Much of the writing about user research techniques, while comprehensive, isn't that easy to use or absorb. What's nice about Mike Kuniavsky's book is that it makes clear to designers, business people and strategists why user research makes for better products - and beyond that, how to grasp these techniques and put them to use. This is the type of information that would be useful both in business (for clients and consultants, stakeholders and those in the trenches) and in the classroom.
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